Terms of service

Last updated 11 November 2026

1. Who you are ordering from

ShopLaunch is a service of 더스탠다드랩 (The Standard Lab), business registration number 709-12-02980, 307, 3F, 157 Saharo, Saha-gu, Busan, Republic of Korea. In these terms, "we", "us" and "ShopLaunch" mean The Standard Lab, and "you" means the person or business ordering.

2. What you are buying

You are buying a done-for-you digital launch package: we build a mobile website, a digital menu with table QR codes, print-ready PDFs and social media images from the information you give us. What each package contains is listed on the pricing section of the home page at the time you order; that list is part of these terms.

We do not sell point-of-sale systems, card processing, online ordering with payment, advertising, or a subscription. There is no recurring charge.

3. Orders, prices and payment

  • Prices are shown in US dollars and the amount is charged once, at the time of order.
  • Payments are processed by Polar Software, Inc. as our merchant of record. Your card details are entered on Polar's checkout page and are never received by us. Polar issues the receipt and handles applicable taxes.
  • Your order is accepted when the payment is completed and our checkout shows a success page. The order reference on that page and in the Polar receipt is what we use to identify your order.

4. What we need from you, and when we deliver

After payment we send you a form asking for your shop's name, contact details, hours, prices or menu, and any photos or links you want used. We start building when that form is complete (or when we have enough of it to begin and you have confirmed the rest).

Delivery target: one business day from the moment we have what we need. Where the package includes several pieces, we deliver them together. If a menu is long, translation is needed, photos are missing, or you ask for changes, delivery may take longer; when we know that, we tell you the expected date before we start. Delays caused by information we are still waiting for from you do not count as our delay.

Each package includes the number of edit rounds listed with it (one for Starter and Local Pack projects as described, two for Full Launch). An edit round means consolidating your change requests into one revision of the delivered work.

5. Your responsibilities

  • Give accurate information — prices, hours, phone numbers and addresses are what customers rely on.
  • Only send photos and text you have the right to use. By sending them you confirm you may license them to us for your page and materials.
  • Do not ask us to publish content that is illegal, misleading, hateful, or that infringes someone else's rights.

6. Hosting and access

Unless your package says otherwise, your page is hosted on our infrastructure, at the address we give you when it is delivered, and stays live without a monthly fee. You receive a link to edit your page's prices and hours yourself. We may take a page offline if it is used for illegal or harmful content, or if we are required to by law; where possible we tell you first.

You can ask us for a copy of your page's content at any time. Standard and custom domains are not included; if you own a domain, we can explain how to point it at your page, and the registration is paid by you to a registrar.

7. Ownership

You own your shop's name, text, photos and the PDFs and images we deliver for you. We own the tools, templates, code and layout used to build them. We keep a licence to host your page and to show it as an example of our work only if you agree in writing; by default we do not publish your shop as a public case study.

8. Refunds and cancellation

Refunds are governed by our refund policy, which forms part of these terms. In short: full refund before we start building; after delivery, if something in the package is missing or wrong, we fix it or refund that part within the policy's window.

9. Limits of our responsibility

We build the assets; we do not guarantee sales, search ranking, foot traffic, reviews or advertising results. To the extent the law allows, our total liability for any order is limited to the amount you paid for that order. We are not responsible for outages or changes at third-party services we rely on for hosting or payment, though we will make reasonable efforts to keep your page available.

10. Changes and governing law

We may update these terms; the version in force is the one published on this page when you order, and we do not apply changes retroactively to an order already placed. These terms are governed by the laws of the Republic of Korea, without limiting any consumer rights you have where you live.

11. Contact

Questions about these terms: chonnom61482@gmail.com. We usually reply within one business day.